Refund policy

At Atelier Hill, every piece is crafted with intention, quality, and exclusivity. Due to the limited nature of our collections, all sales are final.



Returns



We do not accept returns or exchanges unless the item arrives damaged.



Damaged Items



If your item arrives damaged, you must:


  • Contact us within 48 hours of delivery
  • Provide your order number
  • Include clear photos of the damaged item and packaging